Terms and Conditions

Quality Management
Struddys Apparel Co Pty Ltd is dedicated to the principals of quality manufacture and service and uses the Australian Standard 3902-1987 as the basis of our quality assurance system. This is our commitment to you!

Pricing Policy
All prices quoted are in New Zealand dollars and include GST unless stated otherwise. All prices are subject to change without notice. Prices advertised on this website apply to Struddys NZ. Bulk buys of any item may be subject to quantity discounts, please contact us to find out more.

Freight may be added where applicable. All freight charges quoted on struddys.co.nz are considered estimates, and we reserve the right to change these prices.

Website Products
Products displayed online are a visual representation only and may vary slightly to artwork proofs sent to the customer.
Payments for online orders are processed securely through our payment gateway provider, eWAY.

In order for us to provide the fastest possible turnaround on our services, we expect customers to already have the necessary authorisation, for us to use any copyrighted and\or trademarked logos and artwork, prior to ordering.

I (the customer) declare that I am the owner of, or that I have authorisation from the owner to use, any copyrighted and\or trademarked logos and\or artwork that I have supplied and\or requested. I authorise Struddys Apparel Co Pty Ltd  to modify, reproduce and retain this content for this and future orders.
I agree to indemnify and hold harmless Struddys Apparel Co Pty Ltd, including all employees, suppliers, directors and agents against all losses, actions, claims, suits, demands, liabilities, costs or expenses arising out of or related to the breach or unauthorized use of any copyright and\or trademarks reproduced.

Shortages and Substitutions
Due to stock shortages, on occasions, we are forced to make substitutions in order to fulfill your orders.
When this is done, we will always endeavour to make these replacements with products of similar quality and price.
Please feel free to return these substitutions if they are not acceptable, if a suitable substitution is not found a refund may be given.

Returns for Credit Replacement Policy
Struddys Apparel Co Pty Ltd will not offer a refund or return if you simply change your mind.
Goods will only be refunded if faulty or unsuitable for their intended use and no replacement is available.

To assist you and us with returns and credit claims, we would appreciate it if you could follow the procedures as below:

* If goods you receive are damaged in transport and you will not accept delivery please sign consignment note 'GOODS DAMAGED NOT ACCEPTABLE'
* If you receive a consignment with a package missing please mark consignment note 'ONE (1) PARCEL MISSING'
* A RETURN AUTHORISATION NUMBER is to be obtained from Struddys Apparel Co Pty Ltd prior to any goods returned.
* Struddys Apparel Co Pty Ltd will not pay for freight on any returned goods.
* All claims for damages and shortages must be notified to Struddys Apparel Co Pty Ltd within fourteen (14) days of receipt of goods. Any notification after this period will not be entitled to be credited.